Mantra Health’s College Counseling Center study finds that burnout is exacerbated among providers and physicians feel it the most

A year later, nearly all directors and clinicians surveyed (90%) at 117 college counseling centers continue to suffer from pandemic-related burnout

– Although most clinicians are speaking to students in person again, more than half say their burnout has either not changed or has worsened since fall 2020

NEW YORK, February 2, 2022 /PRNewswire/ — mantra health released his second today State of Provider Burnout in College Counseling Centers Study in collaboration with College Mental Health Leaders Dr. David Walden and dr. Harry Rockland Miller. The study highlights fall 2021 results from 117 U.S. colleges and universities showing that nearly all (90%) of college counseling center directors and clinicians continue to experience burnout due to the pandemic. Additionally, the study found that physicians reported an even higher burnout rate and overwhelming workload compared to the Fall 2020 semester.

the 2021 State of Provider Burnout in College Counseling Centers The study is a national survey of US higher education institutions conducted between December 14, 2021 and January 5, 2022. Of the 129 respondents from counseling centers, 74 were directors and 55 were clinicians. The full study offers recommendations David WaldenPhD Director, Counseling Center at Hamilton College and Harry Rockland MillerPhD Director Emeritus, Center for Counseling and Psychological Health, University of Massachusetts, Amherstto improve job satisfaction and overall provider wellbeing to prevent and reduce employee burnout.

Key findings include:

  • The rate of self-reported burnout was 88% for university counseling directors and 93% for clinical staff.

  • The majority of clinicians (84%) are returning to visit their patients in person, and 62% say their burnout has either not changed or has worsened.

  • Among physicians surveyed, 60% agree or strongly agree that their ability to provide quality care is hampered by their workload. This represents a significant increase from last year’s survey, in which only 45% of clinicians shared this concern.

  • Nearly 66% of clinical physicians surveyed said they would benefit from “a reduced workload from an expanded clinical team or outside support.” This is a significant increase from the 40% seen among clinicians in 2020.

Mantra Health published its first issue last year vendor burnout white paper, revealing a worrying status quo: in college counseling centers, 9 out of 10 physicians reported suffering from burnout. This is 12% higher than the average burnout values ​​reported in a large survey among North American psychiatrists.

“Over the past year, college counseling centers have seen an increase in the number of professionals leaving the field and a smaller pool of applicants filling their positions, while demand from students seeking treatment continues to grow.” , he said David WaldenPhD Director, Counseling Center at Hamilton College. “Additionally, clinicians are struggling with their own personal Covid stress as they worry about their own health and the health of their family and friends. These factors have made it increasingly difficult for directors and clinicians to avoid burnout in higher institutions and education have increasing problems recruiting and retaining qualified mental health staff.”

Building on the discussion in last year’s study, this year’s study details some valuable considerations for reducing burnout and increasing physician satisfaction. These themes include creating boundaries, connections and openness, as well as a guide to improving the work environment to ensure all employees feel recognized, valued and supported.

“The results of this survey highlight some of the specific needs of clinicians as we enter a transition from the acute phase of the pandemic to an ongoing endemic situation,” he said Harry Rockland MillerPhD Director Emeritus, Center for Counseling and Psychological Health, University of Massachusetts, Amherst. “While most clinicians have benefited from the return to work, they have mixed feelings about in-person clinical services and still suffer from burnout. It is crucial to distinguish between office work and personal service delivery. For clinicians to be successful, it is critical that they are recognized, valued, supported, and feel they are working as part of a larger community in support of an important mission.”

Download the full study

About Mantra Health
Mantra Health is a digital mental health clinic aiming to improve access to evidence-based mental health care for young adults. By enhancing quality clinical services with software and design, we are committed to improving the mental health of over 20 million university and college students through partnerships with higher education institutions and health plans. Learn more about Mantra Health at

Media contact:
Laurel Getz
[email protected]


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SOURCE Mantra Health

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